pak786 Privacy Policy —
How We Handle Your Data

1. Overview

pak786 operates an online entertainment platform at pak786.pro, providing casino games, live dealer tables, crash games and sports betting to adult users in Pakistan. In order to run the platform properly — including processing your deposits and withdrawals in PKR, managing your account and keeping the service secure — we need to collect and process certain personal information.

This Privacy Policy explains what data we collect from you, what we do with it, who it may be shared with and for how long it is kept. It also sets out the rights you have regarding your own data and how you can exercise them. We have written this policy to be straightforward and readable rather than full of legal language that is hard to follow.

pak786 is the data controller for all personal information collected through the platform. If you have questions about anything in this policy, contact details are provided at the end of this page.

2. What We Collect

We collect information in two main ways — information you give us directly when registering or using the platform, and information that is collected automatically as you use the site.

Information you provide directly:

• Full name and date of birth — required for account registration and age verification.
• Contact number — used for account verification and support communications.
• CNIC details — collected during identity verification, which may be required before processing withdrawals or as part of account reviews.
• Payment method details — the mobile wallet number (JazzCash or Easypaisa), bank account or card details used for deposits and withdrawals. We store only what is necessary for transaction processing and verification.
• Communications with our support team — including the content of chat or email exchanges, which we keep for quality and dispute resolution purposes.

Information collected automatically:

• Device information — device type, operating system and browser, which helps us optimise the platform for different setups including mobile phones commonly used in Pakistan.
• IP address — used for fraud detection, security monitoring and geographic identification.
• Session and activity data — pages visited, games played, bets placed and session duration. This helps us understand how the platform is used and improve it.
• Cookie data — see the Cookies section below for details.

3. Why We Collect Your Information

Every piece of data we collect is used for a specific purpose. We do not collect data we do not need. The main reasons we process your personal information are:

We do not use your personal data for automated decision-making that produces significant effects on your account without human review. Where automated systems flag an account — for fraud detection for example — a member of our team will review the situation before any action is taken.

4. Payment Data

Because pak786 processes real-money transactions in PKR, payment data requires particular care. When you deposit using JazzCash, Easypaisa, Raast, bank transfer or a debit or credit card, we receive confirmation of the transaction and the account or wallet number associated with it. This is stored securely and used only to:

• Credit your account with the deposited amount.
• Verify that withdrawal requests are going to the same account used for deposits — this is a standard security measure.
• Resolve disputes or investigate discrepancies in transaction history.
• Comply with anti-fraud and financial record-keeping obligations.

We do not store full card numbers on our servers. Card transactions are processed through secure third-party payment processors, and only a tokenised reference is retained on our side. JazzCash and Easypaisa transactions are processed via their respective APIs with communication encrypted in transit.

5. Cookies and Tracking

pak786 uses cookies — small text files stored in your browser — to make the platform work properly and to help us understand how it is used. The types of cookies we use are:

• Essential cookies: These are required for the platform to function. They keep you logged in during a session, remember your preferences and allow the site to load correctly. These cannot be disabled without affecting how the platform works.
• Analytics cookies: We use anonymised analytics to understand which pages are visited most, how users navigate the platform and where technical issues arise. This data is aggregated and does not identify individual users.
• Security cookies: Used to detect unusual activity, repeated failed login attempts and other patterns that may indicate fraudulent or unauthorised access.

Most mobile browsers allow you to manage cookie settings. Disabling essential cookies will affect your ability to log in and use the platform normally. Analytics cookies can typically be disabled without affecting core functionality.

6. Data Sharing

pak786 does not sell your personal data to anyone. We do not share your information with marketing companies, data brokers or unrelated third parties.

There are limited circumstances where we may share data with external parties:

• Payment processors: JazzCash, Easypaisa, Raast, banking partners and card processors receive transaction data necessary to complete deposits and withdrawals. Each of these partners is bound by their own security and privacy standards.
• Identity verification providers: Where third-party KYC tools are used to verify your identity documents, the relevant data is shared only for the purpose of verification and is not retained by those providers beyond what their service requires.
• Technology and hosting providers: Servers and infrastructure used to run pak786 are provided by third-party technology companies. These providers process data on our behalf and are contractually required to keep it secure and not use it for their own purposes.
• Legal obligations: We may be required to disclose account or transaction data if directed to do so by a valid legal process or to prevent fraud and financial crime. We assess any such requests on a case-by-case basis.

7. Data Retention

We keep your personal data for as long as your account is active and for a reasonable period after account closure, in order to handle any outstanding transactions, disputes or support requests that may arise.

Financial transaction records — including deposit and withdrawal history — are retained for a longer period to meet record-keeping standards applicable to payment processing. After the relevant retention period has passed, data is securely deleted or anonymised so it can no longer be linked to you as an individual.

If you request account deletion, we will process your request and remove your personal profile data. Transaction records required for financial record-keeping purposes may be retained in anonymised form after deletion of your account profile.

8. Security

pak786 applies standard security measures to protect your personal data from unauthorised access, loss or misuse. These include:

• Encryption of data in transit using HTTPS across the entire platform.
• Encryption of sensitive data fields — including payment details and identity documents — when stored in our database.
• Access controls ensuring that only authorised staff can access personal data, and only when their role requires it.
• Monitoring for unusual access patterns or suspicious activity on accounts.
• Regular review of our security practices as the platform develops.

While we take these steps seriously, no online platform can guarantee absolute security. You also have a role to play — keep your login credentials private, use a strong password, and contact our support team immediately if you believe your account has been accessed without your permission.

9. Your Rights Over Your Data

As a user of pak786, you have rights over the personal data we hold about you. These include:

• Right to access: You can request a copy of the personal data we hold on your account at any time.
• Right to correction: If any of your personal details are incorrect or out of date, you can update them through your account settings or by contacting support.
• Right to deletion: You can request that your account and associated personal data be deleted. We will process this request subject to any retention obligations for financial records as described above.
• Right to restrict processing: In certain circumstances — for example while a dispute is being investigated — you may request that we limit how your data is used.
• Right to withdraw consent: Where data processing is based on your consent (such as receiving promotional messages), you can withdraw that consent at any time without affecting your ability to use the platform.

To exercise any of these rights, contact the pak786 support team using the email address shown in the footer of this page. We aim to respond to all data-related requests within a reasonable timeframe. We may need to verify your identity before processing a request to ensure we are responding to the correct account holder.

10. Minors

pak786 is strictly an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. If you are a parent or guardian and believe a minor has registered on the platform, please contact us immediately using the support email in the footer. We will investigate and close the account promptly, removing associated personal data.

Age verification is part of our registration and withdrawal process specifically to prevent underage access. Accounts where age cannot be confirmed are suspended pending verification.

11. Changes to This Policy

pak786 may update this Privacy Policy from time to time to reflect changes in how we operate, the services we offer or the data we process. When updates are made, the revised policy will be published on this page with an updated "Last Updated" date at the top.

Where changes are significant — for example, if we begin processing data in a new way or sharing it with a new category of third party — we will make reasonable efforts to notify registered users via their registered contact number or through a notice on the platform. Your continued use of pak786 after a policy update constitutes acceptance of the revised terms.

12. Contact

If you have questions about this Privacy Policy, want to exercise your data rights or need to report a privacy concern, you can reach the pak786 team via the support email address shown in the footer of this page. Please include your registered account details so we can locate your record and respond accurately.

For general platform help — including questions about deposits, withdrawals, bonuses or games — visit our FAQ page which covers the most common topics.